Notice: Apple Server Bronze Reboot Saturday, 2/21
This work has been completed without incident. Thanks
CELS Virtual Helpdesk
CELS Shared Services Systems Group
This work has been completed without incident. Thanks
On Saturday, February 21 at around 12 Noon we will be rebooting the Macintosh file server named “bronze” in order to apply some important software updates. We anticipate a very short downtime window, but in order to give us some room to take care of any unanticipated issues that might arise I am setting the …
The ANL Cyber office reports increased phishing activity, some of it pretty well executed. They’re taking advantage of the fact that it’s tax season to try to get you to open documents. Please be mindful of this when opening any documents. Some good practices for you to engage in: 1) Do your best to keep …
It looks like the networking issues from yesterday have been resolved. All told, there were three outages in total. The first was at Sunday 4AM, the second yesterday early afternoon, and another one that followed shortly after. The current theory is the failures were caused by an intermittent failure in a network interface card on …
Due to the amount of crossover we have with the Argonne Service Desk in terms of the types of issues we handle, as well as the increased functionality their issue tracking system uses, CELS Systems is planning to migrate to Argonne’s service ticket system (known as Service Now). Sharing the same system allows us easily …